The CFPB issued a consent order to fintech company Chime Financial, Inc., to resolve allegations that it failed to timely refund customers after their accounts were closed, in violation of the Consumer Financial Protection Act of 2010. According to the consent order, Chime allegedly took longer than 90 days after consumers’ accounts were closed to…

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The FTC and FCC have signed the Safeguarding and Securing the Open Internet FCC-FTC Memorandum of Understanding, reiterating the agencies’ ongoing cooperation on consumer protection matters following the FCC’s decision last week to restore net neutrality by reclassifying broadband service as a Title II telecommunications service.

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California AG Rob Bonta reached a settlement with the University of Phoenix, Inc., and its parent company Apollo Education Group, Inc., to resolve claims that the University intentionally solicited servicemembers, veterans, and their family members to enroll in its programs using tactics that violated California’s Unfair Competition Law and False Advertising Law. According to the…

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The FTC entered into a settlement with Williams Sonoma, Inc., to resolve allegations that the retailer—which includes brands such as Pottery Barn, PBTeen, and West Elm—violated a previous FTC order by falsely representing that multiple products are “Made in USA” or otherwise of U.S. origin, when they are wholly imported or contain significant imported components. In…

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The CFPB announced that in its examination of mortgage servicers, it found that certain servicers violated truth-in-lending and other consumer protection laws designed to keep homeowners in their homes by charging homeowners hidden “junk” or other improper fees and sending deceptive notices to consumers. The CFPB’s report, resulting from examinations conducted between April 1, 2023…

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