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AG Tong Settles with Frontier Over Slow Internet and Deceptive Marketing Allegations

Connecticut AG William Tong reached a settlement with internet service provider Frontier Communications and its subsidiaries and related entities (collectively, “Frontier”) to resolve allegations that Frontier violated the state’s Unfair Trade Practices Act (CUTPA) by misrepresenting internet speeds, as well as engaging in several misleading marketing, sales, and customer services practices.

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AG Tong Settles with Eversource over Unfair Trade Practices

Connecticut AG William Tong has reached a $1.8 million settlement with Eversource to resolve allegations that the company violated the Connecticut Unfair Trade Practices Act by using deceptive, high-pressure tactics to entice consumers to convert to natural gas.

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AG Tong Settles with Connecticut Electric Supplier

Connecticut AG William Tong and the state’s Public Utilities Regulatory Authority Office of Education, Outreach and Enforcement (PURA) reached a settlement with third-party electric supplier Public Power to resolve allegations that the company failed to publish “next cycle rate” information as required by Connecticut law. This information provides consumers with information about upcoming rate increases, and provides them an opportunity to switch electricity suppliers.

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Connecticut AG Tong Sues Reynolds over False Trash Bag Recyclability Claims

Connecticut AG William Tong sued Reynold Consumer Products, Inc. and Reynolds Consumer Products LLC (collectively “Reynolds”), maker of Hefty brand trash bags, over allegations that Reynolds falsely and deceptively marketed Hefty trash bags as “Recycling Bags” despite knowledge that their bags were incompatible with Connecticut recycling facilities, in violation of the Connecticut Unfair Trade Practices Act.

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