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Too Good to Be True: MoviePass Allegedly Did Not Honor Its “One Movie Per Day” Promise

The Federal Trade Commission (“FTC”) approved a settlement with movie ticket subscription service MoviePass, Inc., its parent company Helios and Matheson Analytics, Inc. (“Helios”), as well as Helios’s current and former chief executive officers (collectively “MoviePass”), over allegations that MoviePass did not honor its advertising promises and failed to secure subscribers’ personal data in violation…

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StubHub Agrees to Honor Money-Back Guarantee for COVID-19-Related Event Cancellations

A bipartisan group of 11 AGs, led by Maryland AG Brian Frosh, reached a settlement with online ticket reseller StubHub, Inc. to resolve allegations that StubHub violated state consumer protection laws by refusing to issue refunds to ticketholders for events cancelled due to the COVID-19 pandemic.

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Casino Agrees to $5.3 Million Penalty for Failing to Disclose Bank Secrecy Act Violations to Gambling Regulators

The California Department of Justice reached a settlement with casino operator Artichoke Joe’s and related entities and individuals (collectively, “Artichoke Joe’s”) to resolve allegations that it misled gambling regulators and failed to disclose admitted violations of the federal Bank Secrecy Act in violation of the California Gambling Control Act. The second amended accusation filed with…

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Ticket Agency to Fully Refund Consumers and Event Organizers for Pandemic-Related Cancellations

Washington AG Bob Ferguson reached a settlement with ticket management company Brown Paper Tickets, LLC to resolve allegations that it failed to pay event organizers for held events and to issue refunds to consumers for cancelled events in violation of Washington’s Consumer Protection Act.

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The Rise of the BOTS (Act)

The FTC reached settlements with ticket brokers Concert Specials, Inc., Just In Time Tickets, Inc., and Cartisim Corp., and related individuals, to resolve allegations that they used automated software to illegally buy large quantities of tickets for popular events in violation of the Better Online Ticket Sales (“BOTS”) Act. These are the first cases to be brought under the BOTS Act, which gives the FTC the authority to take enforcement action against the use of bots or other means to circumvent limits on online ticket purchases.

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