CFPB and New York Attorney General Partner in Suit Against Debt-Collectors

  • New York AG Letitia James and the Consumer Financial Protection Bureau (“CFPB”) sued debt collection companies JPL Recovery Solutions, LLC, Regency One Capital LLC, ROC Asset Solutions LLC, Check Security Associates LLC and Keystone Recovery Group, LLC along with their owners and two of their managers (collectively the “Debt Collectors”) for allegedly using deceptive, harassing and improper methods of collecting payments from consumers in violation of the Fair Debt Collection Practices Act, the Consumer Financial Protection Act, and New York state law.
  • The complaint alleges that, among other things, the Debt Collectors threatened consumers with arrest or legal action that the Debt Collectors did not intend to take or could not legally take, claimed consumers owed more than they did, threatened to disclose debt to employers, family, and friends, harassed consumers with demeaning and threatening language, and failed to provide legally required notices about consumers’ rights for information about their debt and the process by which they can dispute the debt.
  • The complaint seeks injunctive relief, consumer redress including restitution and contract rescission or reformation, disgorgement, civil penalties, and attorneys’ costs.