Demand for Information-Sharing Platforms Has Soared, Raising Privacy Concerns With Regulators [Alert]

  • Cozen O’Connor State AG Group Co-Chair Lori Kalani and partner Ann-Marie Luciano published an Alert setting out privacy best practices for information-sharing platform providers, in light of the exponential growth in demand for their services as an alternative to in-person meetings during the COVID-19 pandemic.
  • The Alert outlines some of the security challenges and vulnerabilities confronted by Zoom Video Communications, as it scaled up in the early weeks of the pandemic to respond to a massive spike in demand.
  • Based on reactions to date from AG offices and the Federal Trade Commission (“FTC”), the authors recommend a number of steps information-sharing platform providers can take to reduce the chances of an investigation by an AG office or the FTC.