Terminix Agrees to $60 Million Settlement over Allegations of Undelivered Termite Protection Services

  • Alabama AG Steve Marshall reached a settlement with pest control service provider Terminix Global Holdings, Inc (“Terminix”) to resolve allegations that Terminix charged consumers for services it did not provide in violation of Alabama’s Deceptive Trade Practices Act.
  • According to the AG’s office, Terminix allegedly routinely collected annual termite protection premiums from consumers but failed to provide competent annual termite inspections and termite protection services, which resulted in homes suffering termite damage. In addition, Terminix double-charged consumers for pesticide.
  • Under the terms of the settlement, Terminix agreed, among other things, to expend $60 million, including $35 million toward consumer relief and refunds, $20 million to the AG’s office, $4 million to the Alabama Department of Agriculture and Industries, and $1 million as a charitable contribution to Auburn University.