FTC Warning Letters Flag Warranty Practices That May Violate Consumers’ Right to Repair
The FTC sent warning letters to eight companies informing them that their warranty practices may violate the Magnuson-Moss Warranty Act (MMWA) by allegedly restricting consumers’ ability to repair their products. The letters to five of the companies highlighted the FTC’s concerns about statements requiring consumers to use specific parts or service providers to maintain their warranties, emphasizing…