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FTC and Wisconsin Win $140M Order Against Timeshare Exit Operator

The FTC and Wisconsin AG Josh Kaul won summary judgment and a court order against Christopher Carroll, a timeshare exit operator, after the court found he participated in a timeshare exit scheme that violated the FTC Act, the FTC’s Cooling-Off Rule, and Wisconsin consumer protection laws. According to the complaint, Carroll and related companies used…

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Texas Has No Reservations About Settling with Booking Holdings Over Alleged Travel Junk Fees

Texas AG Ken Paxton reached a $9.5 million settlement with Booking Holdings Inc.—the parent company of travel platforms like Booking.com, Priceline.com, and Kayak.com—to resolve allegations that the company deceptively marketed hotel room prices to consumers by omitting mandatory fees from advertised rates. According to the complaint, Booking’s websites allegedly engage in “drip pricing” and omit…

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Wisconsin Shows Timeshare Exit Company the Exit

Wisconsin AG Josh Kaul secured a judgment against Relief Solutions International, LLC (RSI) and its owners in a lawsuit alleging that the timeshare exit company violated Wisconsin consumer protection laws by misrepresenting key information and omitting required disclosures from promotional materials mailed to Wisconsin consumers.

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AGs Go After Timeshare Exit Companies over Allegedly Fraudulent Marketing

Missouri AG Andrew Bailey filed a lawsuit against RSI, LLC and its owners, alleging that the timeshare-exit company violated the Missouri Merchandising Practices Act by making false promises and misrepresentations in the marketing of its services to consumers.

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Drip Pricing Can Lead to Unexpected Drain on Hotel Guests’ Bank Accounts

Choice Hotels International, Inc. settled with Colorado AG Phil Weiser to resolve allegations that the company violated the Colorado Consumer Protection Act by employing “drip pricing”—omitting mandatory fees from advertised room rates. Under the terms of the settlement, Choice must fully disclose fees in connection with advertised room rates, and enforce third party compliance regarding…

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