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Multistate Reaches Settlement with Carnival over 2019 Data Breach

AGs from 46 states reached a $1.26 million settlement with Carnival Corporation and three of its subsidiaries (collectively “Carnival”) to resolve allegations that Carnival violated state consumer protection and personal information protection laws when deficiencies in its information security program contributed to a 2019 data breach that compromised the personal information of approximately 180,000 Carnival employees and customers.

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Online Travel Agency Reimburses Consumers Affected by COVID-19-Related Travel Cancellations

Florida AG Ashley Moody reached a settlement with online travel agency BookIt Operating LLC, the operator of, (“BookIt”) to resolve allegations that it knowingly collecting money from consumers for travel made impossible by COVID-19 in violation of the Florida Deceptive and Unfair Practices Act and the Florida Sellers of Travel Act. The complaint alleged…

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Timeshare Exit Company Settles Allegations of Misleading Marketing Tactics and Incompetence

Washington AG Bob Ferguson reached a settlement with timeshare exit company Reed Hein & Associates LLC (“Reed Hein”) to resolve allegations that it used deceptive practices to market its timeshare exit services and to represent its clients in violation of Washington’s Consumer Protection Act, Debt Adjusting Act, and Credit Services Organization Act. As previously reported,…

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Florida AG Prevails Against CDC Over COVID-19-Related Framework for Resumption of Cruise Industry

Florida AG Ashley Moody obtained a preliminary injunction from the United States District Court for the Middle District of Florida against the U.S. Department of Health and Human Services and the U.S. Centers for Disease Control and Prevention (“CDC”), which prevents the CDC from enforcing its October 30, 2020 “Framework for Conditional Sailing and Initial Phase COVID-19 Testing Requirements for Protection of Crew” (“Framework”)—part of a phased resumption of cruise ship passenger operations in U.S. waters—against a cruise ship arriving in, within, or departing from a port in Florida.

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