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FTC Teaches Ed Tech Firm a $7.5M Lesson on Cancellation Practices

The FTC announced a settlement with Chegg Inc., resolving allegations that the education technology company used unlawful tactics to make it extremely difficult—and, in some cases, virtually impossible—for consumers to cancel auto-renewing subscriptions. According to the complaint, Chegg employed complex and confusing, multi-step cancellation processes and often failed to honor cancellation requests even when consumers…

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FTC Calls Out Workado’s Misleading AI Detection Claims

The FTC approved a final order against Workado, LLC, a company that markets artificial intelligence (AI) content detection products, over claims that it misrepresented the accuracy and efficacy of its technology. In the complaint, the FTC alleged that the AI model powering Workado’s AI Content Detector was trained primarily on academic content, contrary to the…

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Disney to Pay $10M to Settle Allegations of Unlawful Kids’ Data Collection

The FTC settled with Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC (collectively, “Disney”) over allegations that Disney violated the Children’s Online Privacy Protection Rule (COPPA) by allowing collection of children’s data. According to the complaint, Disney allegedly allowed the collection of personal data from children who watched kid-directed videos on YouTube without following…

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