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Sports Clubs Freeze Memberships, Offer Credits Under Pressure from Attorneys General

  • New York AG Letitia James, District of Columbia AG Karl Racine, and Pennsylvania AG Josh Shapiro secured commitments from Town Sports International, LLC, the parent company of New York Sports Club, Washington Sports Club, and Philadelphia Sports Club, and Lucille Roberts (collectively “the Clubs”), to automatically freeze memberships at no additional cost while COVID-19 shutdown orders are pending, issue credits to members for dues and fees charged since each jurisdiction’s shutdown order took effect, and resolve all complaints filed with the AGs’ offices.
  • According to the AGs’ offices, the Clubs will also offer free membership cancellations through April 30, 2020.
  • As previously reported, the AGs had sent a letter demanding that the Clubs follow consumer protection laws in dealing with their members’ accounts and cancellation requests.