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Tickets Allegedly Not Worth the (Brown) Paper They’re Printed On

  • Washington AG Bob Ferguson sued ticket management company Brown Paper Tickets, LLC for allegedly failing to pay event organizers for held events and to issue refunds to consumers for cancelled events in violation of Washington’s Consumer Protection Act.
  • The complaint alleges that Brown Paper Tickets owes event organizers approximately $6 million for physical events held before COVID shutdowns and virtual events held since the shutdowns began. The complaint further alleges that Brown Paper Tickets owes approximately $760,000 in refunds to consumers nationwide for cancelled events.
  • The complaint seeks declaratory and injunctive relief, civil penalties, restitution, and attorneys’ fees and costs.