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The FTC Enhances Telemarketing Sales Rule

The FTC has announced two significant developments relating to the Telemarketing Sales Rule (“TSR”). First, the FTC has introduced a final rule that extends the TSR’s coverage to include business-to-business telemarketing calls, previously exempted under the TSR’s original framework. The final rule also introduces a definition for “previous donor” to clarify that charity robocalls are…

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10 AGs, FTC Claim Women’s Cancer Fund Misappropriated Donor Funds

A bipartisan coalition of 10 AGs has joined the FTC in filing a lawsuit against Cancer Recovery Foundation International, Inc., doing business as the Women’s Cancer Fund, and its operator (collectively, the “Women’s Cancer Fund”) alleging that the charity and its operator misappropriated donor funds for personal and for-profit use, in violation of the FTC…

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Don’t Call Me (Auto), Mr. Roboto

The FCC adopted a declaratory ruling finding that AI-generated voices are “artificial” under the Telephone Consumer Protection Act (TCPA), making their use in robocalls illegal. In the declaratory ruling, the FCC determined that the TCPA’s restrictions on the use of artificial voices covers the use of AI-generated voices, and that telemarketers utilizing AI must follow…

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AGs Ask FCC to Answer Their Call to Restrict Use of AI for Telemarketing

A bipartisan coalition of 26 AGs sent comments to the FCC in response to its Notice of Inquiry that requested input on the implications of artificial intelligence technologies on the Commission’s efforts to protect consumers under the Telephone Consumer Protection Act (TCPA).

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Fed Up with Fees, AG Mayes Settles with Cox Communications for $13 Million

Arizona AG Kris Mayes settled with Cox Communications Inc. and affiliated entities to resolve allegations that the telecommunications company violated the Arizona Consumer Fraud Act by failing to adequately disclose price increases to customers. The complaint alleged that Cox disguised price increases as “fees” in order to raise the bills of consumers who had contracted…

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