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FTC Targets Ringless Voicemail Robocalls for Violations of Telemarketing Rules

The FTC brought a lawsuit against several entities and individuals allegedly involved in a robocall operation that violated the FTC’s Telemarketing Sales Rule (TSR) and the FTC Act by delivering unwanted Voice Over Internet Protocol (VoIP) and ringless voicemail robocalls promoting fraudulent debt relief services.

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51 AGs Show Support for FCC Proposal Requiring Wireless Providers to Block Spam Texts

The National Association of Attorneys General (NAAG) sent a letter on behalf of a coalition of 51 AGs supporting an FCC proposal meant to cut down on the number of unwanted text messages received by consumers. The letter was sent in response to an FCC request for comment on the proposal, which would require mobile…

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Experian and T-Mobile Agree to Combined $15 Million Multistate Settlements over 2015 Data Breach

A group of 40 AGs reached settlements with Experian Information Solutions, Inc. and T-Mobile USA, Inc. concerning a 2015 data breach experienced by Experian that allegedly compromised the personal information of more than 15 million individuals in violation of the states’ consumer protection acts, personal information protection acts, and security breach notification laws.

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Vonage Required to Pay $100 Million in Refunds to Consumers Who Faced Difficulties Cancelling Service

The FTC reached a settlement agreement with internet phone service provider Vonage America LLC and affiliate entities (collectively, “Vonage”) to resolve allegations that the company failed to provide required disclosures and simple mechanisms for customers to cancel their telephone services and charged customers without their consent. According to the complaint, Vonage allegedly employed deceptive user…

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AG Rokita Files Petitions to Enforce Civil Investigative Demands Against Robocall Companies

Indiana AG Todd Rokita filed Verified Petitions to Enforce Civil Investigative Demands against voice-over-internet-protocol (VoIP) providers Michael D. Lansky, LLC—d/b/a Avid Telecom—and One Eye LLC (collectively, “robocall companies”) asserting that the robocall companies allegedly routed millions of illegal robocalls in violation of the Telemarketing Sales Rule, the Telephone Consumer Protection Act, and state robocall laws.…

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