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Rent-A-Center Settles Allegations of Deceptive Marketing and Harassing Debt Collection Practices

  • Georgia AG Chris Carr reached a settlement with rent-to-own retailer Rent-A-Center, Inc. to resolve allegations that it violated the Georgia Fair Business Practices Act, the Georgia Lease-Purchase Agreement Act, and the federal Fair Debt Collection Practices Act.
  • According to the AG’s office, Rent-A-Center allegedly used false and misleading tactics in its rent-to-own sales of furniture, electronics, and appliances. Rent-A-Center did not admit to the allegations in the settlement agreement.
  • Under the terms of the settlement, Rent-A-Center will pay over $145,000 in civil penalties and will be liable for an additional $171,000 if it violates the settlement agreement; will ensure that its marketing and advertising practices comply with Georgia consumer protection laws; will refrain from harassment or other unlawful debt-collection practices; and will verify the accuracy of any debt owed before sending it to a third-party for collection.