- Illinois AG Kwame Raoul, along with consumer advocacy groups and the Illinois Commerce Commission, reached an agreement with major utility companies to help consumers facing utility disconnections due to bill nonpayment once the moratorium on disconnections due to COVID-19 has lifted.
- Under the terms of the agreement, utility companies will send notices to consumers 30 days prior to disconnection; allow consumers 18 to 24 months to repay any accrued balances; and report disconnection, credit, and collections data for several months, among other things.
- California AG Xavier Becerra provided information and resources to consumers about the wave of COVID-19-related bankruptcies of national and California-based companies, including consumers’ right to submit a proof of claim for deposits or other money owed to them by bankrupt businesses, and consumers’ rights under California law to demand that a business honor gift certificates even if it files bankruptcy, among other things.